Delete Your Account

You can delete your CYNKME account and its data at any time, using either method below. Deletion is free and available to everyone.

Option 1: Delete from within the app (instant)

• Open CYNKME and go to the Settings tab
• Tap Manage Account
• Tap Delete Profile and confirm

Your account and card are deleted immediately.

Option 2: Request deletion by email

If you no longer have the app installed, email us at contactus@cynk.me with the subject "Delete my CYNKME account", sent from the email address you signed in with. We verify the request and complete deletion within 30 days.

What gets deleted

• Your profile and business card (name, contact details, links, photo, card settings)
• Your saved contacts ("people you've met")
• Your published web card at cynk.me — the link stops working immediately
• Wallet passes stop receiving updates and the underlying card data is removed
• Your sign-in association with CYNKME

What is retained, and for how long

• Deletion safety archive: a copy of your profile is kept in a restricted archive for up to 90 days — solely so we can restore your account if deletion was accidental or fraudulent — after which it is permanently and automatically purged.
• Support messages: help and feedback messages you sent us may be retained for up to 90 days for service quality, then removed.
• Legal requirements: we may retain minimal records where the law requires it.

Things to know before you delete

• Deletion is permanent after the 90-day archive window — we cannot recover your card afterwards.
• People who already saved your contact details to their phone keep that copy — that data lives on their device, not with us.
• If you're part of an organisation's team, contact your team admin as well; they control team membership.

Questions? Contact us at contactus@cynk.me. See also our Privacy Policy.